Prepare for KEKS Youth service questionnaire
The Youth service questionnaire is conducted three weeks in October each year. Here you will find tips for conducting the questionnaire and you can download support material.
From 6 October 2025, you will find the link to the questionnaire via your page in The Logbook.
Dates 2025
16 September 14.30-15.30
Information meeting for Coordnitators
6-26 October
Youth service questionnaire and Key figure form are open in The Logbook
27 October - 2 November
Extra week for Key figures and complementary questionnaires
24 November
The results are published in The Logbook
Changes in this years questionnaire
This year we have reviewed all questions and answer options and made a thorough revision. This has resulted in some questions being removed and answer options changed to make them more relevant. For example, the answer option 'don't know' has been removed from many questions.
How do we talk about the survey with the young people?
Start by assessing the level of knowledge among staff, including permanent employees, temporary staff and volunteers. It is important that everyone understands why we are conducting the Meeting Place Questionnaire and what questions the young people are answering. Make sure that everyone reads the questions in the questionnaire, the staff instructions and the explanations of the questions.
It is a good sign if your visitors ask questions about the questionnaire, which is why it is particularly important to be well-informed and prepared.
Prepare answers to common questions
Why are you asking about my grades, my parents' background, whether I have been in contact with social services or the police, or whether I have a disability?
Suggested response:
We want to find out if everyone who visits us has the same opportunities and is treated equally, regardless of where you come from or what challenges you may have encountered. By understanding different backgrounds and situations, we can work to create fair conditions for everyone. It's about seeing if there is any difference in how we treat you. We just want to get a better picture of how we can create a more inclusive and supportive environment for everyone.
Check your attitude?
Our own attitude to the Youth service questionnaire plays a major role in the response we receive from young people. The entire staff must be familiar with it and keep a positive attitude. There are, of course, many ways to encourage young people to respond to the questionnaire, so get creative! Feel free to involve young people in the preparatory work.
Anonymity
In order for your youth centre to get a result, you must have received at least 15 complete questionnaire responses. In order to obtain gender-split statistics, you must have received at least 15 complete questionnaire responses from girls and boys respectively, and the same applies to non-binary respondents.
Start a campaign
Look at your results from last year and analyse them.
Select three questions or areas where you have developed and made changes.
Formulate this and make it visual for your visitors through images, film, theatre, music or something else. By doing this, you show that you take the survey and their responses seriously.
Engage young people in all three steps.
First time?
Read the survey
Select and show examples of three questions from the survey that you believe are important for your organisation.
Formulate this and make it visual for your visitors through images, film, theatre or something else. Tell them that responding to the survey could lead to improvements for them.
Do this together with the young people.
Ways to attract more respondents
Create a competition for staff at the various meeting places. For example, the meeting place with the largest percentage increase in the number of responses wins a nice prize, such as a challenge cup.
Hold a raffle among the young people who respond. Everyone who responds to the questionnaire writes their name on a list. When the questionnaire period is over, or when you present your results, draw a winner.
Everyone who responds to the questionnaire receives a drink, sweets or something similar.
This is also important
Clarity – The information should be easy to understand, also for new people
Simplicity – Start with issues that are important to your organisation
Keep it local – start with your meeting place, not the entire municipality. Local issues generate more engagement.
Get help – If you find this difficult, ask others for help, such as your young people. Ask them if they want to help design your campaign. Perhaps there are other functions within your municipality, such as developers or communicators.